PRIVACY POLICY
allabjewelry.com holds your privacy in high regard and handles your personal data with deliberate care. This privacy statement explains the reasons behind our data collection practices.
Online Shopping
When you make a purchase through our online store, we operate under a contractual commitment. Your data is essential to keep you informed about your order status, process payments, coordinate deliveries, manage returns, honor warranties, and address any questions or complaints you may have. We retain your data for 7 years. For purchases made using an allabjewelry.com membership, we store your data for a minimum of 7 years, plus the entire duration of your membership.
Communications
You can sign up for our newsletter, which requires your name and email address. At the bottom of each newsletter, you’ll find options to update your information or unsubscribe. We keep your data until you choose to opt out of the allabjewelry.com newsletter.
In-Store Security Cameras
All our physical boutiques are fitted with security cameras, a measure designed to protect your safety, our staff, and our products. Camera footage is stored for no longer than 3 months. allabjewelry.com uses these recordings only in cases of suspected security incidents, fraud, or theft. If requested, such footage may be provided to law enforcement.
Social Media
allabjewelry.com uses social media to share the latest trends and products—you can follow us on Facebook, Instagram, YouTube, and LinkedIn. Your use of these platforms is governed by their own terms of service, which are beyond our control. If you send us a message via social media, we’ll save your message and account name to respond through the same channel. These messages are deleted after 3 months.
Inquiries and Complaints
When you contact us with an inquiry or complaint, we’ll need specific details: your name, email address, phone number, and any other information necessary to resolve the issue. We retain this information for 12 months after your query or complaint is resolved, to better assist you in future interactions. We analyze these communications anonymously to understand the nature of issues, how our team addresses them, and to improve our services.
Who We Share Your Data With
To deliver our services, we may share your data with third-party organizations, including:
- Cloud systems supporting our financial processes, website, online store, security cameras, newsletter distribution, event registrations, and email communications;
- Providers offering support in finance and automation;
- Shipping services for deliveries and returns.
We have agreements with these organizations to ensure your data is used securely and solely for the purpose of providing their service—they are prohibited from using it for other reasons. Additionally, we may be legally required to share your personal data with entities such as the police or tax authorities.
Data Security
We implement strong measures to protect your personal data. Our systems and equipment are highly secure, and all employees, temporary staff, and trainees are bound by confidentiality obligations—they only access data necessary to perform their duties.
Your Privacy Rights
You have the right to request access to, correction of, or deletion of your data, as well as to object to its use. To exercise these rights, contact us—we may ask for identification to verify your identity. We’ll respond to your request as promptly as possible, within 4 weeks at the latest.
If you have questions or are dissatisfied with how your data is handled, reach out to us. If we can’t resolve the issue, you have the right to file a complaint with the data protection authority, the Office for Data Protection.
As stated on our website, allabjewelry.com is not responsible for the processing of your personal data by the allabjewelry.com brand or organizations that sell allabjewelry.com products in their stores.